Can't get on server

Discussion in 'Help from Staff' started by meowemmacat, May 7, 2016.

  1. meowemmacat

    meowemmacat Active Member

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    This is not Emma writing this. I'm her friend who is having a problem with the sever and can't get on to get the key to make and account to say I CANT GET ON. I've contacted the email that was given for if this problem arises, but I have yet to get a reply. I wouldn't be upset if I hadn't bought ranks on this server, and put a great amount of time into building.

    Now the problem is I can't get on it says "internal exception". Now let me clarify a few things.
    1. I can get onto other servers.
    2. I HAVE changed the IP (Please don't say you just need to change the IP, because even when I say that I have someone always mentions that "oh you have to change it.").
    3. This isn't only happening to me it's also happening to my friend. We aren't on the same network so it's not that(we live states away.).
    4. Yes I'm using mods. Though I used mods on this server and it used to work. And yes I took the the mods off to see if that was the problem.
    Okay now that that's out of the way do you think you can figure it out? I read on other forms about servers having this problem, and what needs to happen is that something needs to be reset due to a corrupted chunk. I just really want to be able to play on this server given that I have invested money into it. Please don't tell me my I have to change the IP or direct connect because trust me I've tried and it hasn't worked.

    Thanks,
    Lilla
     
    #1 meowemmacat, May 7, 2016
    Last edited: May 7, 2016
  2. gone

    gone Expert Member

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    Tumblr, lol.
     
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  3. meowemmacat

    meowemmacat Active Member

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    Posted it on tumblr as well to see if I can get help on there as well.
     
  4. gone

    gone Expert Member

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    Why have you gone and removed the picture?
     
  5. meowemmacat

    meowemmacat Active Member

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    I already replied on the other form.
     
  6. Chipemunk

    Chipemunk Expert Member

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    So you can't get on to creative? Just tag @Tyler and I'm sure he would be happy to help!
     
  7. meowemmacat

    meowemmacat Active Member

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    I can't get on minetime in general.
     
  8. Chipemunk

    Chipemunk Expert Member

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    Its probably a bug have you tried going into 1.8
     
    #8 Chipemunk, May 7, 2016
    Last edited: Dec 12, 2016
  9. Jess

    Jess Dedicated Minetimer

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    If that were that case, you would connect for a brief second before being kicked. Your client would load in momentarily before the chunk you're in loads and crashes you.
    Well then it's definitely not what you think it is, because then everyone would have this problem if there were anything corrupt/wrong with the hubs. Have you tried connecting with a default, unmodified client?
    Have you tried resetting your computer and router/modem?
    Are you certain you're using a compatible version of MC for this server?
    If all else failed, have you tried reinstalling MC and Java?
     
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  10. gone

    gone Expert Member

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    Well that's terribly unhelpful. I just said tumblr because I thought it was funny. This has happened to other people so I knew it wasn't fake and it wasn't to do with tumblr.
     

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