Right on for the first one... but not for the second reason. It's because thedorknight13 is cheating by using his alt to gain kill points.
Credits to ZeusNerox
The reason MinetimeSupp0rt was banned due to impersonation of staff. A simple username change and an appeal will get this account unbanned. However, as @AgentScreem said, Thedorkknight13 was banned for making a chargeback. It's not inappropriate nor was he banned for farming his alt for kills.
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