Creative Command Package is not working

Discussion in 'Help & Donation Issues Archives' started by Beacontei, Feb 28, 2014.

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  1. Beacontei

    Beacontei New Member

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    Hello,

    Thank you in advance for helping. I purchased the Creative Command Package on Feb 25th and it worked for couple days but it is not working anymore. I've attached a clip of the payment for reference. Please help~

    Thank you,

    Beacontei


    capture.jpg
     
  2. Parker

    Parker Retired Staff Member

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  3. daelwolf

    daelwolf Retired Staff

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    If you abused your commands then Collin would've revoked the package.
     
  4. Beacontei

    Beacontei New Member

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    Thank you, I will try emailing to the address.
     
  5. Jack

    Jack Forum Fanatic

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    I saw that you got reported for abusing /tpall. Most likely that is why.
     
    #5 Jack, Feb 28, 2014
    Last edited by a moderator: Feb 28, 2014
  6. Jack

    Jack Forum Fanatic

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  7. Beacontei

    Beacontei New Member

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    Thanks, yes I was researching and read the thread. Okay so I asked my son (he's the one who was playing) and I asked him how many times did he tpaall during his game and he said not much and other people where asking him to tpaall so that they can build together. I'm questioning now, is it possible to get your package revoked with only by reading one's request? (BTW, the package was purchased on Feb 25th and revoked on Feb 26th....just in one day). I don't see any refund policy since it's "dontating" but is it possible to get a refund if we can't get the package back?

    Thanks for all your help.
     
  8. Jack

    Jack Forum Fanatic

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    Knowing them, most likely not. They won't refund if you got punished.
     
  9. daelwolf

    daelwolf Retired Staff

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    You can email [email protected] your appeal. Chargebacks warrant a permanent ban from the server.
     
  10. Beacontei

    Beacontei New Member

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    Understood....but not too happy. But oh well, he can live without the creative package. Better than perm ban since he likes the server so much.

    Again, thank you for all your help. Whew....now I can go back to work! Chao
     
  11. daelwolf

    daelwolf Retired Staff

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    You're welcome. You can still email [email protected] and propose an appeal to get the package back, doing so would not pose any consequences.

    Regards.
     
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